Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any details you choose to share through a contact form, message widget, phone call, email, or other website interaction.

We may also collect limited non-personal information automatically, such as browser type, device type, pages visited, and general website usage data. This helps improve website performance and user experience.

How We Use Your Information

The information collected may be used to:

• Respond to questions or requests
• Help begin a conversation about mortgage or financing options
• Communicate with you about services, next steps, or requested information
• Improve website functionality, usability, and performance
• Maintain appropriate business records when needed

Sharing of Information

Better Way Home Loans does not sell, trade, or rent your personal information.

Information may be shared only when necessary to respond to your request, comply with legal obligations, protect rights or safety, or work with trusted service providers who help operate this website or related communication tools.

Mortgage Applications & Secure Documents

This website may include links to third-party platforms used for mortgage applications, secure document uploads, credit authorization, or other loan-related steps.

Information submitted through those platforms is handled by the applicable third-party provider and may be subject to their privacy policy, security practices, and terms of use. Please avoid submitting sensitive financial documents through standard contact forms, email, or unsecured messaging tools unless specifically instructed otherwise.

Cookies & Similar Technologies

This website may use cookies or similar technologies to improve browsing experience, understand site traffic, and support website functionality. You may disable cookies through your browser settings if you prefer.

Trusted analytics, accessibility, messaging, or website performance tools may collect limited technical data such as browser type, device type, pages visited, approximate location, and interaction data.

Data Retention

Personal information is retained only as long as reasonably necessary to fulfill the purposes described in this policy, respond to your request, maintain business records, or comply with applicable legal or regulatory obligations.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so appropriate steps can be taken.

Email & Text Communications

If you choose to contact Better Way Home Loans or request information, you may receive responses by phone, email, text message, or another method based on the information you provide.

You may request to stop receiving non-essential communications at any time by contacting Carol directly.

Data Security

Reasonable technical and organizational safeguards are used to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

External Links

This website may contain links to external websites or third-party tools. Better Way Home Loans is not responsible for the privacy practices, content, or security of those external websites.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us About Privacy

You may request to review, update, or delete personal information you have provided by contacting Carol Junge directly: